Do you need information?

Do you need information about car rental in Iceland or have any questions about our rental cars?
We at Thrifty car rental strive to have all information available to you on the website for your convenience. You can see all our rental cars in Iceland and 4x4 rentals in Iceland, information about car rental protections and additional services, Other information like our terms and conditions, car rental locations and opening hours along with our free shuttle services.

We have also gathered answers to the most common questions from our customers to frequently asked questions and encourage you to take a look.

Please use the enquiry form below if you;

  • Do not find answers to your questions
  • Need booking assistance
  • Need to cancel or amend your booking
  • Want to send us compliments/complaints
  • Need documents like invoices, rental contracts etc.
  • Have a refund request.

If you would like to contact us. Please use our online chat on the right bottom on this website or call our service desk +354 5157110 within opening hours.

If you have a problem with your rental car our roadside assistance is open from 06:00 in the morning to 18:00 in the afternoon. Please call +354 5157110.

If you have an emergency please call the national emergency number 112.

Enquiry Form

Thrifty Contact Us Form
First Name*
 
 
Last Name*
 
 
 
Email*
 
 
 
 
Type of Enquiry*
 
 
 
 
If you have any general requests regarding our car rental, our vehicles or anything else please fill out this form. You will receive an answer within 24 hours. 
 
If you have any complaints regarding your rental please fill out this form. We are eager to keep our customers satisfied and want to receive your comments. You will receive an answer within 20 business days.  
 
If you have any document requests for example to provide to your insurance company please fill out this form. Please provide all details of the situation and all necessary information. You will receive an answer within 20 business days. 
 
If you have any refund requests please fill out this form. Please provide details on what happened and all necessary information. You will receive an answer within 20 business days. 
 
We love to hear about our customers positive experiences. Please fill out this form to share your experience. You will receive an answer within 20 business days. 
 
Rental Contract Number*
 
 
 
 
Reference Number
 
 
 
 
Type of Complaint*
 
 
 
 
Comment*
 
 
 
 
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I agree to the data processing of personal information*