Reservations will be held for 2 hours past the reserved pick-up time, except if you contact Thrifty to change your arrival time. Two hours after the reserved pick-up time the reserved vehicle will be made available for other customers. If the location closes within that 2 hour period and you fail to pick up the vehicle, the reservation will expire at closing time and is not eligible for a refund.
If you arrive at the location later than 2 hours after the reserved pick-up time, we will try to provide a vehicle for you, however, availability cannot be guaranteed.
In case of a flight delay, provided that the correct flight number is present in the reservation, the reservation will be kept until 2 hours after the updated arrival time. If the new arrival time is outside of pick-up locations opening hours, the location will remain open if the carrier has been notified of the delay and the new arrival time.
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